The IT hat-trick
IT is a service oriented group within the company, yet they often see themselves as a separate entity. Yet some IT staff manage to get noticed in all the right ways. What are the secrets of their success? Cio.com featured an article called “Four Secrets to Becoming a Rising IT Star”. The basics to start with are energy, enthusiasm & passion. But the difference can be made by scoring the following hat-trick:
- Be good to your end users : You might be the next upcoming tech guru, but remember who your customer is… Do not make people feel stupid! People might not be that technical, so present the information in a manner that they understand the technology and it’s importance to the company. When you go to the doctor, would you appreciate it that he started laughing at you because you didn’t know what that medical term meant?
- Business Intelligence : Is your IT department leading your company, or doesn’t it even seem to be able to follow? Get to know your organization & business. What do they do things, and how can you help them to improve?
- Communication & Trust : Trust is the glue that binds relationships together inside and outside of work. Without it, moving up is virtually impossible. And honest communication is a huge part of building trust with your manager. Share the good news—and the bad. Information sharing, when it comes right down to it, translates to respect.
Did you say manga?!?
You might ponder how the hell this got into the post. The book gives career advice packaged as a manga comic. The book covers 6 lessons that will help you move up in the corporate ladder.
There is NO plan, there are only smart choices!
There are two choices one can make:
- Instrumental : Because you think/hope it will lead somewhere. Whether or not you enjoy what you are doing.
- Fundamental : Because you think it’s inherently valuable. Regardless of where it might lead to.
Most successful people make fundamental decisions. Do you remember Steve Jobs’s 2005 graduation speech at Stanford? He stated that he moved from “drop-out” to “drop-in” during his college period. Where he loved the calligraph classes he dropped in on, he thought it would never lead to something. Yet it became very useful when designing the first Macintosh!
You can not connect the dots of life looking forward… ~ Steve Jobs
Think strengths, not weaknesses!
Do not focus on your weaknesses. Everyone has them, just brand yourself on your strengths. Do what you are good at, combine it with your passion, and it will lead you to where you want to be.
It’s not about you!
It’s about added value…, the customer…, using your strength (talent!) to service others. Earlier in this post we talked about “Business Intelligence”, about getting to know your company so you can help them improve.
Those who think they can and those who think they can’t are both right. ~ Henry Ford
Talent is important, but it is nothing without the will to get somewhere. To quote Garr’s presentation on it:
The world is filled with talented people, who didn’t persist, and gave up… and were passed by people with less talent but with more grit and persistence.
Make excellent mistakes!
We all mistakes, so take a chance! A proverb that I’ve always kept close to my heart:
The only way to keep yourself from making mistakes is by doing, but that doesn’t get you anywhere.
We all learn from our mistakes, so why don’t you think big? It’s not about taking careless risks, but about not being afraid of the uncertain. The bigger the risk, the more gain…
Leave an imprint
Contribute! Make people remember you, or do you want to fade away like a grey mouse within the crowd… Deep inside we all want to make a contribution.
If you would like to see the full presentation by Garr Reynolds