The 8 steps to succesful Change Management

The father of Change Managemnet (John Kotter) outlined 8 steps to succesful Change Management in his book “The Iceberg is melting“. Let’s go through them:

  • Set The Stage
      Create a Sense of Urgency : Help others see the need for change and the importance of acting immediately. Remind people that they are on a burning oil rig; they’ll die, if the don’t jump off…
      Pull Together the Guiding Team : Make sure there is a powerful group guiding the change; one with leadership skills, bias for action, credibility, communications ability, authority, analytical skills. Just like project teams; one needs to have a great team to drive the change.
  • Decide What To Do
      Develop the Change Vision and Strategy : Clarify how the future will be different from the past, and how you can make that future a reality.
  • Make It Happen
      Communicate for Understanding and Buy-in : Make sure as many others as possible understand and accept the vision and the strategy. Start communicating from the start; remember that there is always communication, be sure that you are the one providing the correct information!
      Empower Others to Act : Remove as many barriers as possible so that those who want to make the vision a reality can do so.
      Produce Short-Term Wins : Create some visible, unambiguous successes as soon as possible. Go for the quick wins to boost moral.
      Don’t Let Up : Press harder and faster after the first successes. Be relentless with instituting change after change until the vision becomes a reality. Be persistent in driving the change.
  • Make It Stick
      Create a New Culture : Hold on to the new ways of behaving, and make sure they succeed, until they become a part of the very culture of the group. Think neurological levels here…. where culture is at the top of the pyramid.

One thought on “The 8 steps to succesful Change Management

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.