In today’s world we cannot imagine our day to day lives without technology. This reaches from our personal to our professional experienxce. At a given point, I posed myself the question ;
“What business benefit does IT bring to the table?”
We have sales that makes sure prospects become customers and make sure that they stay wit us. Production creates the product, supply chain optimizes the processes between vendors, … and so on.
After pondering about it, I came to the conclusion that there are two benefits ;
Acceleration
Some call it “Time to market”, others say “Speed of exection”, … But feel free to name it any way you want. In essence the ability to change quickly is where IT needs to prevail. If IT becomes a bottleneck for the organization, the it has lost its main function. And here we see one of the basic aspects why some IT departements are losing the fight for budget. If you are a bottleneck for the company, why should it invest in “you”?
Scalabiliy
IT prevails in automation and automation wins when an economy of scale is at hand. When a company is expanding their operations, then IT will be there to make sure that the costs do not grow exponentially. That is why IT is more native to enterprises and still a bit akward to small business owners.